Privacy Policy | TruePath Data Centers

TruePath Data Centers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide to us through our website contact forms, including:

Contact Information: Name, email address, company name
Project Details: Project type, message content, and other information you choose to provide
Communication Records: Records of correspondence when you contact us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns:

Technical Information: IP address, browser type and version, operating system, device type
Usage Data: Pages visited, time spent on pages, referring websites, exit pages
Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Business Communications: To respond to your inquiries and provide requested information about our services
Service Delivery: To provide, maintain, and improve our data center development services
Website Improvement: To analyze website usage and improve user experience
Legal Compliance: To comply with applicable laws and regulations
Business Operations: For internal record keeping and business administration

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your personal information includes:

Legitimate Interests: Processing contact inquiries and business communications
Consent: Where you have provided explicit consent for specific processing activities
Contract Performance: To provide services you have requested
Legal Obligations: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

California Residents - Do Not Sell Notice

TruePath Data Centers does not sell personal information as defined by the California Consumer Privacy Act (CCPA). We have not sold personal information in the past 12 months and do not have plans to sell personal information in the future. If our practices change, we will update this Privacy Policy and provide appropriate notice as required by law.

We may share your information in the following limited circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website and business (such as Netlify for form processing and website hosting)
Legal Requirements: When required by law, court order, or government request
Business Protection: To protect our rights, property, or safety, or that of others
Business Transfers: In connection with any merger, acquisition, or sale of business assets

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Contact Inquiries: 7 years for business record-keeping purposes
Website Analytics: 26 months for usage analytics
Cookies: Various durations depending on cookie type and purpose

6. International Data Transfers

Your information may be processed and stored in the United States and other countries. When we transfer personal information from the European Economic Area to other countries, we use appropriate safeguards such as:

Standard Contractual Clauses approved by the European Commission
Service providers certified under the EU-U.S. Data Privacy Framework (such as Netlify)
Other legally adequate protection mechanisms

7. Your Privacy Rights

All Users

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete personal data
Deletion: Request deletion of your personal data (subject to legal and business requirements)

California Residents (CCPA/CPRA)

California residents have additional rights, including:

Right to know what personal information is collected and how it's used
Right to delete personal information (subject to exceptions)
Right to opt-out of the sale or sharing of personal information
Right to correct inaccurate personal information
Right to limit the use of sensitive personal information
Right to non-discrimination for exercising privacy rights

European Union Residents (GDPR)

EU residents have additional rights, including:

Right to data portability
Right to restrict processing
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption: All data transmission is encrypted using HTTPS (TLS 1.2+)
Access Controls: Limited access to personal information on a need-to-know basis
Regular Updates: Regular security updates and monitoring
Secure Hosting: Website and data hosted on secure, compliant infrastructure (Netlify)

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure website functionality and security
Remember your preferences and settings
Analyze website traffic and usage patterns
Improve our services and user experience

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

10. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will:

Post the updated policy on our website with a new "Last Updated" date
Review and update this policy at least annually (as required by CCPA)
Notify users of material changes as required by applicable law

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email

dylan@truepathdc.com

Mail

TruePath Data Centers
Attention: Privacy Officer
P.O. Box 72010
Albuquerque, New Mexico 87195
United States

Contact Form

You may also submit privacy-related requests through our contact form.

For California residents: You have the right to designate an authorized agent to make requests on your behalf. We may require verification of your identity and your agent's authority.

This Privacy Policy is designed to comply with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), General Data Protection Regulation (GDPR), and other applicable privacy laws. We are committed to transparency and protecting your privacy rights.